Quick conversation
Use WhatsApp for availability questions, transport basics, meeting-point questions or help deciding which type of experience fits your day.
Fastest channelShort questions
Message on WhatsAppLocal planning · Clear next steps
Contact Chocó Andino Tours
Ask about private routes, cacao and coffee visits, community experiences, transport or a custom day across Ecuador’s Chocó Andino.
Choose the channel that matches your question. WhatsApp works well for a quick planning conversation. Email is useful when you need to share detailed context. If you already know your dates and group size, the tour request form gives us the clearest starting point.
English and SpanishLocal route planningAttribution preservedNo payment now
Choose the right way to contact us
Using the right channel keeps a simple question simple and gives a detailed request enough context.
Detailed context
Email works well for partnerships, accessibility details, dietary considerations, school or professional groups, and questions that need a written explanation.
Detailed requestsWritten follow-up
Send an email
Dates and group ready
Private tour request
Use the secure request form when you know your dates, group size and main priorities. It connects the request to our shared planning and CRM workflow.
Structured detailsSecure submission
Open the tour requestInformation that helps us answer clearly
You do not need a finished itinerary. A few practical details prevent unnecessary messages back and forth.
Share an exact date or flexible range, the number of travelers, children’s ages when relevant, and any mobility considerations.
Name the experience you care about most: cacao, coffee, culture, community context, forest scenery, conservation or a mixed regional day.
Tell us where you will start, whether you need private transport and what time you must return. This often determines what is realistic.
Which team should handle the request?
Your original source remains recorded even when another specialist team is a better operational fit.
| Main request | Best starting point | Why |
|---|---|---|
| Culture, producers, communities and the wider Chocó Andino | Chocó Andino Tours | Regional context and locally coordinated routes |
| General Mindo waterfalls, adventure and activity combinations | Mindo Tours | Activity-focused planning centered on Mindo |
| Specialist birdwatching, target birds or wildlife guiding | Mindo Bird Watching | Specialist naturalist and birding coordination |
What happens after you contact us
We review the request, identify the appropriate planning path and reply with the next information needed. A first response may ask for a date, pickup point or clearer priority before any route is proposed.
Contacting us does not confirm availability or create a payment obligation. Hosts, transport, access, timing and exact inclusions are confirmed before the plan is treated as final.
Contact questions
These answers explain the first step. Specific routes and availability are confirmed for your date.
Can I contact you in Spanish?
Yes. We can continue the planning conversation in English or Spanish.
How quickly will you answer?
We reply as soon as practical, but response time can vary while the team is guiding, traveling or confirming information with a local host.
Should I use contact or the booking request?
Use contact for a general question. Use the booking request when you already have dates, group size and a clear interest that needs availability review.
Can you arrange transportation?
Transportation can be discussed as part of a route. Share your starting point, pickup needs and required return time so we can assess it realistically.
Start with the channel that fits your question
A date, group size and one clear priority are enough to begin a useful conversation.